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IWANTAHELPDESK
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Document management software for small business

Keep policies, price lists and guides in one organised place, with versions, department access and an optional public library for your website.

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No credit card required. Every app is on during the trial.

Two colleagues review a policy document on a laptop in a bright, organised office

What document management software does

Document management software gives every policy, price list and guide a single home, so people stop asking which version is current or where the file lives. Documents sit in folders, keep their older versions, and can be limited to the teams who need them.

Small businesses often keep files in a shared drive that grows messy over time. The Documents app does not replace your drive. It links to your files there and adds the order, versions and access that a plain folder does not give you.

What small teams get with the Documents app

  • Folders and subfolders

    Organise documents up to three levels deep, and reorder folders by dragging or with the arrows.

  • Files stay where they are

    Each document links to a file in Google Drive or anywhere else, so nothing is copied or stored twice.

  • Versions you can trust

    Add a new link with a note, keep every older one, and make an earlier version current again if you need to.

  • Access by department

    Limit a document to one or more departments. Staff outside them do not see it, and admins see everything.

  • Recycle bin

    Archived documents wait in the bin and clear on their own after the days you choose, or you can restore them.

  • Search and filters

    Find a document by name or kind (PDF, Doc, Sheet, Slides), or drag a row onto a folder to file it.

  • A public library for your website

    Mark chosen folders public, then share a link or paste one line of code to show them on your own site.

  • Private unless you say so

    Folders are private by default. Only what you mark public ever appears outside, and the bin is never shown.

Shared drive or document library?

  • Which version is current?

    Shared drive: Whichever someone saved last.

    IWANTAHELPDESK documents: One current version, with the rest kept on record.

  • Who can see it?

    Shared drive: Anyone with the folder link.

    IWANTAHELPDESK documents: Limited by department, with admins seeing all.

  • Showing it to customers

    Shared drive: Share each file one by one.

    IWANTAHELPDESK documents: Mark a folder public and share one link.

  • Deleted by mistake

    Shared drive: Gone or lost in a trash folder.

    IWANTAHELPDESK documents: A recycle bin with automatic clearing.

  • Finding a policy

    Shared drive: Dig through nested folders.

    IWANTAHELPDESK documents: Search by name, kind or folder.

Pay only for the apps you use

The base plan includes the Tickets help desk. Add Documents and any other app one at a time, and switch it off whenever you like. See pricing

Questions about document management software

Put your documents in order

Try the Documents app free for 30 days, with every other app switched on too.

Try it free for 30 daysRequest a demoSee all features