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IWANTAHELPDESK
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Free for 30 days. No credit card required.

The help desk that runs the whole job.

Tickets, schedules, customers and invoices in one private workspace. Start with Tickets and switch on only the apps you need.

Start your free 30-day trial Request a demoSee pricing

Switch on what your business needs.

Tickets come with every workspace. Add the rest one at a time, and turn them off whenever you like.

  • Tickets

    Included

    Every request lands in one queue, sorted by department and priority, with deadlines, replies and ratings.

  • Calendar

    Add-on

    Shared schedules, reminders, time off and holidays, with a feed your team can subscribe to.

  • Customers

    Add-on

    A simple customer record with contacts, notes and every ticket and job in one place.

  • Pipeline

    Add-on

    Track deals from first call to signed, and see what is likely to close this month.

  • Work orders

    Add-on

    Send crews to jobs, capture what was done, and turn finished work into an invoice.

  • Projects

    Add-on

    Tasks, owners and a timeline for the work that takes more than one visit.

  • Billing and invoicing

    Add-on

    Build invoices from tickets and work orders, and see who has paid.

  • Timeclock

    Add-on

    Clock in and out from a phone, review timesheets and approve hours.

  • Live chat

    Add-on

    Answer visitors from your own site, share screens, and turn a chat into a ticket.

  • Reports

    Add-on

    Response times, workload and revenue, ready to read without exporting anything.

Free for 30 days

Try everything free for 30 days.

Sign up, and every app is switched on for you. Use what helps, turn off what doesn't, and decide after a month.

Sign up free Or request a demo
  • No credit card required
  • Every app switched on from day one
  • Turn off anything you don't need
  • Billing starts after day 30, only for apps still on

New: Help center and knowledge base

Let your customers find the answer themselves.

Write each answer once. Publish it to a searchable help center on your own site, keep staff-only playbooks private, and watch support requests drop.

Answers before tickets
As customers type a new request, matching articles appear right under the subject, so many questions never become tickets.
Drop an answer into any reply
Agents search the library from the reply box and insert a link to the right article in one click.
See what is missing
Reports show what people searched for and could not find, which articles help, and which have gone out of date.
Easy to write, easy to follow
Add step lists, tips, pictures and animated step diagrams. Set a review date and get a reminder to keep it fresh.
Explore our help center Request a demo
A crew lead checks the day's jobs on a tablet beside a service van

Built for teams that work away from the desk.

Private by design
Every business gets its own workspace. Nobody else can see your tickets, customers or files.
Your brand, your address
Your name, colors and logo on every screen, and your own web address if you want one.
Works before the card
Try your workspace with real work. Add a card when you are ready to be billed.

Simple pricing: one base plan, plus the apps you switch on.

Your monthly total is the base plan plus each app you turn on. No contracts, no surprises on the bill.

Sign up free for 30 days Request a demoSee pricingBrowse the help center